Precision Camera Reply #3

Not Recommended

Precision Camera still has my camera. They boasted a big parts inventory (they had to order parts for a routine repair). They boasted fast turn-around times (they've had my camera for over a month). They boasted online updates (it took them days to acknowledge they even received my camera - it was the Post Office that provided the true receipt date).

In lieu of timely updates, I sent Myles an update request.  He, after all, was savvy enough to give me a detailed update a few weeks ago.  I think his response speaks volumes about my overall experience:

Good Morning Robert,

     Thank you for your email. I have placed an inquiry for an estimated time of repair. I will have a response in approximately 24-48 hours, please contact us back at that time for an update. I apologize for any inconvenience this has caused.

Please feel free to contact us with any further questions or concerns.

Thank you,

Myles Raphael
Technical Support Specialist
Precision Camera and Video Repair
Phone: 1-800-665-6515
Fax: 860-749-6878
www.precisioncamera.com

In keeping with the tradition established by Adam Savage and Jamie Hyneman, I'm prepared to say that the myths hyped on Precision Camera's website are now officially busted.

© 2010 - Robert Lawton, all rights reserved